When you folks create a site for a small company, how do you handle this?
Do you register everything in the client’s name and let them handle
billing, renewals, etc? Or do you register in your own name and call them
when payments are due?
Assuming the client has not a clue about websites, hosting or domain
registration.
–
"Because all you of Earth are idiots!"
¯`·.¸¸.·´¯`·-> freemont© <-·´¯`·.¸¸.·´¯
freemont wrote:
> When you folks create a site for a small company, how do you handle this?
> Do you register everything in the client’s name and let them handle
> billing, renewals, etc? Or do you register in your own name and call them
> when payments are due?
> Assuming the client has not a clue about websites, hosting or domain
> registration.
For me, the domain is ALWAYS in the client’s name. A few minutes of training
and sitting with him when he registers the domain the first time.
It’s the client domain and the client’s business. And it’s is domain.
–
==================
Remove the "x" from my email address
Jerry Stuckle
JDS Computer Training Corp.
jstuck…@attglobal.net
==================
Fleeing from the madness of the Total Lack Of jungle
freemont <ya…@dabba.doo> stumbled into news:alt.www.webmaster
and said:
> When you folks create a site for a small company, how do you handle this?
> Do you register everything in the client’s name and let them handle
> billing, renewals, etc? Or do you register in your own name and call them
> when payments are due?
> Assuming the client has not a clue about websites, hosting or domain
> registration.
We usually handle the process of registration/renewal but the domain is
always in the name of the client.
–
William Tasso
http://williamtasso.com/words/what-is-usenet.asp
freemont <ya…@dabba.doo> wrote in news:pan.2006.04.21.01.55.20.294953
@dabba.doo:
> When you folks create a site for a small company, how do you handle this?
> Do you register everything in the client’s name and let them handle
> billing, renewals, etc? Or do you register in your own name and call them
> when payments are due?
> Assuming the client has not a clue about websites, hosting or domain
> registration.
I walk them through the purchase. I either direct them to my favorite
registrar, or I literally hold their hand while they do it. I NEVER get
involved in purchasing domains for others. I think it is unethical to have
my name anywhere on their registration record.
–
Karl Groves
http://karlcore.com
http://chevelle.karlcore.com
Accessibility Discussion List: http://smallerurl.com/?id=6p764du
- Hide quoted text — Show quoted text -
On Fri, 21 Apr 2006 08:22:35 -0500, Karl Groves wrote:
> freemont <ya…@dabba.doo> wrote in news:pan.2006.04.21.01.55.20.294953
> @dabba.doo:
>> When you folks create a site for a small company, how do you handle
>> this? Do you register everything in the client’s name and let them
>> handle billing, renewals, etc? Or do you register in your own name and
>> call them when payments are due?
>> Assuming the client has not a clue about websites, hosting or domain
>> registration.
> I walk them through the purchase. I either direct them to my favorite
> registrar, or I literally hold their hand while they do it. I NEVER get
> involved in purchasing domains for others. I think it is unethical to have
> my name anywhere on their registration record.
Ok. I already grabbed up the domain and registered it in my name. I see
that this was a mistake, but after reading about how people will monitor
what domains are being searched for so they can snatch them and hold them
ransom, I thought I’d better act.
What would you do now, in my shoes? I’m thinking, just wait until the site
is delivered, then change the registration info. When the domain needs to
be renewed in a year, I can go to the client and let him renew it with HIS
credit card info.
Would it be the best thing to just go NOW, before I start uploading
anything, and have him set up his own hosting plan, or just stick his site
onto the hosting I already use for my own site?
This is all new to me so I appreciate yall’s time.
–
"Because all you of Earth are idiots!"
¯`·.¸¸.·´¯`·-> freemont© <-·´¯`·.¸¸.·´¯
freemont wrote:
> When you folks create a site for a small company, how do you handle this?
> Do you register everything in the client’s name and let them handle
> billing, renewals, etc? Or do you register in your own name and call them
> when payments are due?
I’ve been on the other end of this a few times – when someone who didn’t
know anything about the subject had another webmaster handle everything
– and the webmaster put everything in his own name. Then, something
happens, and the customer is coming to me asking how he can get his old
domain back.
For my part, I handle the domain registration and set myself up as the
technical contact, but the registration is in my client’s name. I make
sure they are aware of how to access the registrar account, and that’s
usually the end of it. When registration comes due, I handle it & bill them.
I also usually tack on a small fee (typically about $5) for taking care
of these matters – but I’m up front about it.
> Assuming the client has not a clue about websites, hosting or domain
> registration.
I usually assume that until the client proves otherwise
Karl Groves wrote:
> I walk them through the purchase. I either direct them to my favorite
> registrar, or I literally hold their hand while they do it. I NEVER get
> involved in purchasing domains for others. I think it is unethical to have
> my name anywhere on their registration record.
You don’t think you should be listed as the technical contact if you’re
taking care of the site & hosting?
"freemont" <ya…@dabba.doo> wrote in message
news:pan.2006.04.21.01.55.20.294953@dabba.doo…
> When you folks create a site for a small company, how do you handle this?
> Do you register everything in the client’s name and let them handle
> billing, renewals, etc? Or do you register in your own name and call them
> when payments are due?
> Assuming the client has not a clue about websites, hosting or domain
> registration.
This comes up for me many times a month. With these restaurant sites I am
setting up there is often trademarks involved (be it a small chain, a big
multi unit franchise based chain, etc) and so I always have the restaurant
owner/franchisee register the websites in their own name or per their
franchisee agreement’s instructions.
Basically all I do is reccomend they use GoDaddy.com and then I provide them
with step-by-step instructions, including screenshots, on how to register
the domain name. Then once the domain is registered I have them send me the
ID and password for the account and I set the nameservers… or if they want
to do it themselves I provide more instructions with screenshots.
Tony <ton…@dslextreme.WHATISTHIS.com> wrote in
news:124i5cusq60g414@corp.supernews.com:
> Karl Groves wrote:
>> I walk them through the purchase. I either direct them to my favorite
>> registrar, or I literally hold their hand while they do it. I NEVER
>> get involved in purchasing domains for others. I think it is
>> unethical to have my name anywhere on their registration record.
> You don’t think you should be listed as the technical contact if
> you’re taking care of the site & hosting?
Theoretically, yes, but even then I don’t do it. If all of a sudden the
client decides they hate me (or like someone else more), I don’t need to
deal with domain-related drama. I’d rather the relationship just severed
itself as cleanly as possible.
–
Karl Groves
http://karlcore.com
http://chevelle.karlcore.com
Accessibility Discussion List: http://smallerurl.com/?id=6p764du
Hi Karl –
On Fri, 21 Apr 2006 08:22:35 -0500, Karl Groves
<k…@NOSPAMkarlcore.com> wrote:
>I literally hold their hand while they do it.
Doesn’t that make it rather hard for them to type? Or are these all
people who only type with one hand anyway?
<peeve>
People who say "literally" when they don’t really mean it.
</peeve>
–
Ken
http://www.kensims.net/
Karl Groves wrote:
> Tony <ton…@dslextreme.WHATISTHIS.com> wrote in
> news:124i5cusq60g414@corp.supernews.com:
>>You don’t think you should be listed as the technical contact if
>>you’re taking care of the site & hosting?
> Theoretically, yes, but even then I don’t do it. If all of a sudden the
> client decides they hate me (or like someone else more), I don’t need to
> deal with domain-related drama. I’d rather the relationship just severed
> itself as cleanly as possible.
I’ve found that severing relations is often more satisfying than
severing relationships.
Ken Sims <ng3122@kensims.#nospam#.net.invalid> wrote in
news:bmhi425ku6sbtajbusko9s1l1rj85q6f2u@4ax.com:
> Hi Karl –
> On Fri, 21 Apr 2006 08:22:35 -0500, Karl Groves
> <k…@NOSPAMkarlcore.com> wrote:
>>I literally hold their hand while they do it.
> Doesn’t that make it rather hard for them to type? Or are these all
> people who only type with one hand anyway?
They have three hands.
> <peeve>
> People who say "literally" when they don’t really mean it.
> </peeve>
<peeve>
Pedants who offer nothing to the conversation.
</peeve>
–
Karl Groves
http://karlcore.com
http://chevelle.karlcore.com
Accessibility Discussion List: http://smallerurl.com/?id=6p764du
- Hide quoted text — Show quoted text -
freemont wrote:
> On Fri, 21 Apr 2006 08:22:35 -0500, Karl Groves wrote:
>>freemont <ya…@dabba.doo> wrote in news:pan.2006.04.21.01.55.20.294953
>>@dabba.doo:
>>>When you folks create a site for a small company, how do you handle
>>>this? Do you register everything in the client’s name and let them
>>>handle billing, renewals, etc? Or do you register in your own name and
>>>call them when payments are due?
>>>Assuming the client has not a clue about websites, hosting or domain
>>>registration.
>>I walk them through the purchase. I either direct them to my favorite
>>registrar, or I literally hold their hand while they do it. I NEVER get
>>involved in purchasing domains for others. I think it is unethical to have
>>my name anywhere on their registration record.
> Ok. I already grabbed up the domain and registered it in my name. I see
> that this was a mistake, but after reading about how people will monitor
> what domains are being searched for so they can snatch them and hold them
> ransom, I thought I’d better act.
> What would you do now, in my shoes? I’m thinking, just wait until the site
> is delivered, then change the registration info. When the domain needs to
> be renewed in a year, I can go to the client and let him renew it with HIS
> credit card info.
> Would it be the best thing to just go NOW, before I start uploading
> anything, and have him set up his own hosting plan, or just stick his site
> onto the hosting I already use for my own site?
> This is all new to me so I appreciate yall’s time.
Domain ownership and hosting plans have absolutely nothing to do with each other!
–
==================
Remove the "x" from my email address
Jerry Stuckle
JDS Computer Training Corp.
jstuck…@attglobal.net
==================
- Hide quoted text — Show quoted text -
freemont wrote:
> On Fri, 21 Apr 2006 08:22:35 -0500, Karl Groves wrote:
>>freemont <ya…@dabba.doo> wrote in news:pan.2006.04.21.01.55.20.294953
>>@dabba.doo:
>>>When you folks create a site for a small company, how do you handle
>>>this? Do you register everything in the client’s name and let them
>>>handle billing, renewals, etc? Or do you register in your own name and
>>>call them when payments are due?
>>>Assuming the client has not a clue about websites, hosting or domain
>>>registration.
>>I walk them through the purchase. I either direct them to my favorite
>>registrar, or I literally hold their hand while they do it. I NEVER get
>>involved in purchasing domains for others. I think it is unethical to have
>>my name anywhere on their registration record.
> Ok. I already grabbed up the domain and registered it in my name. I see
> that this was a mistake, but after reading about how people will monitor
> what domains are being searched for so they can snatch them and hold them
> ransom, I thought I’d better act.
> What would you do now, in my shoes? I’m thinking, just wait until the site
> is delivered, then change the registration info. When the domain needs to
> be renewed in a year, I can go to the client and let him renew it with HIS
> credit card info.
> Would it be the best thing to just go NOW, before I start uploading
> anything, and have him set up his own hosting plan, or just stick his site
> onto the hosting I already use for my own site?
> This is all new to me so I appreciate yall’s time.
Darn – hit send to quickly
.
I would go ahead and set the registration info in there. Then I would show him
how to open an account with GoDaddy or other registrar, and transfer the domain
to his account.
You can still be involved in managing the domain – but he should be owner ASAP.
And if you never get paid, you’ll even lose $8 or thereabouts.
–
==================
Remove the "x" from my email address
Jerry Stuckle
JDS Computer Training Corp.
jstuck…@attglobal.net
==================
- Hide quoted text — Show quoted text -
On Fri, 21 Apr 2006 22:53:49 -0500, Jerry Stuckle wrote:
> freemont wrote:
>> On Fri, 21 Apr 2006 08:22:35 -0500, Karl Groves wrote:
>>>freemont <ya…@dabba.doo> wrote in news:pan.2006.04.21.01.55.20.294953
>>>@dabba.doo:
>>>>When you folks create a site for a small company, how do you handle
>>>>this? Do you register everything in the client’s name and let them
>>>>handle billing, renewals, etc? Or do you register in your own name and
>>>>call them when payments are due?
>>>>Assuming the client has not a clue about websites, hosting or domain
>>>>registration.
>>>I walk them through the purchase. I either direct them to my favorite
>>>registrar, or I literally hold their hand while they do it. I NEVER get
>>>involved in purchasing domains for others. I think it is unethical to
>>>have my name anywhere on their registration record.
>> Ok. I already grabbed up the domain and registered it in my name. I see
>> that this was a mistake, but after reading about how people will monitor
>> what domains are being searched for so they can snatch them and hold
>> them ransom, I thought I’d better act.
>> What would you do now, in my shoes? I’m thinking, just wait until the
>> site is delivered, then change the registration info. When the domain
>> needs to be renewed in a year, I can go to the client and let him renew
>> it with HIS credit card info.
>> Would it be the best thing to just go NOW, before I start uploading
>> anything, and have him set up his own hosting plan, or just stick his
>> site onto the hosting I already use for my own site?
>> This is all new to me so I appreciate yall’s time.
> Darn – hit send to quickly
.
> I would go ahead and set the registration info in there. Then I would
> show him how to open an account with GoDaddy or other registrar, and
> transfer the domain to his account.
> You can still be involved in managing the domain – but he should be owner
> ASAP.
> And if you never get paid, you’ll even lose $8 or thereabouts.
LOL… ok, thanks for noticing. I guess the easiest way to handle
transfering the domain ownership is to call the registrar (godaddy) and do
it over the phone. He can hand me $10 and that’ll be the end of that-
that’s the kind of relationship we have after these years of
hardware service.
Then I can go about building a site. Then he can see about finding a host.
Is that how it goes?
–
"Because all you of Earth are idiots!"
¯`·.¸¸.·´¯`·-> freemont© <-·´¯`·.¸¸.·´¯
Fleeing from the madness of the Total Lack Of jungle
freemont <ya…@dabba.doo> stumbled into news:alt.www.webmaster
and said:
> …
> I guess the easiest way to handle
> transfering the domain ownership is to call the registrar (godaddy) and
> do
> it over the phone. He can hand me $10 and that’ll be the end of that-
> that’s the kind of relationship we have after these years of
> hardware service.
> Then I can go about building a site. Then he can see about finding a
> host.
> Is that how it goes?
if that’s how you want it to go. Many developers run a reseller account
so they can provide a one-stop shop.
–
William Tasso
http://williamtasso.com/words/what-is-usenet.asp